Privacy policy

Last updated: October 2026. TODO: insert legal entity name, address and ICO registration number before launch.

Who we are

Hartlepool Boiler Quotes ("we") is the data controller for information submitted through this website. Contact: privacy@boilerreplacementhartlepool.co.uk.

What we collect

Your name, phone number, email, postcode district and your answers in the quote tool (boiler age, fuel, boiler type, property type, bedrooms, bathrooms and urgency). We also record the date, time and exact wording of the consent you gave.

Why and lawful basis

To match you with engineers for a boiler quote. Our lawful basis is your consent (UK GDPR Article 6(1)(a)), given by ticking the consent box.

Who we share it with

With your consent, we share your details with up to 3 Gas Safe registered engineers covering your area so they can contact you by phone or email about a quote. These engineers may pay us a fee. Each becomes a separate controller of your data and must follow UK GDPR. We also use service providers to host this website and process forms (Cloudflare (hosting) and Web3Forms (form delivery)).

Marketing

We will not send you unrelated marketing and do not sell your data to anyone other than the engineers described above, who may only contact you about your boiler enquiry.

How long we keep it

Up to 12 months after your enquiry, then it is deleted.

Your rights

You can withdraw consent at any time, and ask to access, correct or delete your data, by emailing privacy@boilerreplacementhartlepool.co.uk. We will tell engineers we shared your details with. You can complain to the Information Commissioner's Office at ico.org.uk.

Cookies

This site uses no tracking or advertising cookies.